• Code of Good Practices
• Introduction TCs
2. Scope & Nature of Our Service
3. Prices, We Price Match, Magic Moments program, and offers facilitated by a partner company
4. Privacy and Cookies
5. Free of charge for consumers, only “Accommodation Provider”s pay!
6. Credit Card or Bank Transfer
7. Prepayment, Cancellation, No-shows, and The Fine Print
8. (Further) Correspondence and Communication
9. Ranking, Preferred Program, Stars and Guest Reviews
11. Intellectual Property Rights
12. Applicable law, jurisdiction & dispute resolution
13. About BookitGenie.com and the support companies
Code of Good Practices
Our mission is to empower people to experience the world, by offering the world’s best places to stay and greatest places and attractions to visit in the most convenient way. In order to achieve this goal, we will live up to the following good practices:
• We bring and allow you to experience: properties from high (high) end to whatever serves your needs for your next stay in a hotel, motel, hostel, B&B, etc. wherever on the planet
• We bring and allow you to experience attractions and other “Accommodation Provider”s
• We can facilitate the payment of any (entrance) fee, purchase or rental of any Stay product and service which uses our payment service
• We help you (24/7): our customer service centers are here to help you +302241888018
• We listen to you: our Platform is the product of what YOU (the users) prefer and find most convenient when using our service
• We hear you: we show uncensored reviews (of customers who have actually stayed)
• We promise you an informative, user-friendly website that guarantees the best available prices.
These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email, or by telephone. By accessing, browsing, and using our (mobile) website or any of our applications through whatever platform (hereafter collectively referred to as the “Platform”) and/or by completing a reservation, you acknowledge and agree to have read, understood, and agreed to the terms and conditions set out below (including the privacy statement).
These pages, the content, and infrastructure of these pages and the online reservation service (including the facilitation of payment service) provided by us on these pages and through the website are owned, operated, and provided by Algoos Study work and travel incand are provided for your personal, non-commercial (B2C) use only, subject to the terms and conditions set out below. The relationship that we have with the “Accommodation Provider”s are governed by separate terms and conditions which govern the (B2B) commercial relationship we have with each of these “Accommodation Provider”s. Each “Accommodation Provider” acts in a professional manner vis-à-vis BookitGenie.com when making its product and/or service available on or through BookitGenie.com (both for its business-to-business (“B2B”) and/or business-to-consumer (“B2C”) relationship). Note that “Accommodation Provider”s may have, declare applicable, and/or require (acceptance of) – in addition to the policies and fine print as disclosed on the website, their own (delivery/shipping/carriage/usage) terms and conditions and house rules for the use, access, and consummation of the Stay (which may include certain disclaimers and limitations of liability).
“BookitGenie.com,” “us,” “we,” or “our” means Algoos Study work and travel inc, a limited liability company incorporated under the laws of the Belize, and having its registered address at Blake Building, Hutson and Eyre Streets, Belize City, Belize. “Platform” means the (mobile) website and app on which the Stay Service is made available owned, controlled, managed, maintained, and/or hosted by BookitGenie.com. “Stay” means the various different travel products and services that can be ordered, acquired, purchased, bought, paid, rented, provided, reserved, combined, or consummated by you from the “Accommodation Provider”.
““Accommodation Provider”” means the provider of accommodations (e.g. hotel, motel, apartment, bed & breakfast), attractions (e.g. (theme) parks, museums, sightseeing tours), transportation provider (e.g. car rentals, cruises, rail, airport rides, bus tours, transfers), tour operators, travel insurances, and any other travel or related product or service as from time to time available for Stay Reservation on the Platform (whether B2B or B2C).
“Stay Service” means the online purchase, order, (facilitated) payment, or reservation service as offered or enabled by BookitGenie.com in respect to various products and services as from time to time made available by “Accommodation Provider”s on the Platform.
“Stay Reservation” means the order, purchase, payment, booking, or reservation of a Stay.
1. Scope & Nature of Our Service
Through the Platform, we (Algoos Study work and travel inc and its affiliate (distribution) partners) provide an online platform through which “Accommodation Provider”s—in their professional conduct of business (i.e. B2C or B2B)—can advertise, market, sell, promote, and/or offer (as applicable) their products and service for order, purchase, reservation, rent, or hire, and through which relevant visitors of the Platform can discover, search, compare, and make an order, reservation, purchase, or payment (i.e. the Stay Service). By using or utilizing the Stay Service (e.g. by making a Stay Reservation through the Stay Service), you enter into a direct (legally binding) contractual relationship with the “Accommodation Provider” with which you make a reservation or purchase a product or service (as applicable). From the point at which you make your Stay Reservation, we act solely as an intermediary between you and the “Accommodation Provider”, transmitting the relevant details of your Stay Reservation to the relevant “Accommodation Provider”(s) and sending you a confirmation email for and on behalf of the “Accommodation Provider”. BookitGenie.com does not (re)sell, rent out, offer any (travel) product or service.
When rendering our Stay Service, the information that we disclose is based on the information provided to us by “Accommodation Provider”s. As such, the “Accommodation Provider”s that market and promote their Stays on the Platform are given access to our systems and Extranet through which they are fully responsible for updating all rates/fees/prices, availability, policies, conditions, and other relevant information that gets displayed on our Platform. Although we will use reasonable skill and care in performing our Stay Service, we will not verify and cannot guarantee that all information is accurate, complete, or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade, or maintenance of our Platform or otherwise), inaccurate, misleading, or untrue information, nor non-delivery of information. Each “Accommodation Provider” remains responsible at all times for the accuracy, completeness, and correctness of the (descriptive) information (including the rates/fees/prices, policies, conditions, and availability) displayed on our Platform. Our Platform does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification, (star) rating, or type of accommodation of any “Accommodation Provider” (or its facilities, venue, vehicles, (main or supplemental) products or services) made available, unless explicitly indicated or set out otherwise.
Our Stay Service is made available for personal and non-commercial use only. Therefore, you are not allowed to resell, deep link, use, copy, monitor (e.g. spider, scrape), display, download, or reproduce any content or information, software, reservations, tickets, products, or services available on our Platform for any commercial or competitive activity or purpose.
2. Prices, We Price Match, Magic Moments program, and offers facilitated by a partner company
Magic Moments program
The Magic Moments rate is a discounted rate offered by participating properties for certain rooms / accommodation types.
The Magic Moments rate is for members of the BookitGenie.com Magic Moments program. The Magic Moments program is open to anyone that has an account on the Platform. There are no membership fees, and all you need to do to become a member is complete two (2) stays in two (2) years. The membership and the Magic Moments rates are for that individual member and are non-transferable. Membership can also be linked to specific campaigns or incentives, as occasionally launched or communicated per BookitGenie.com’s sole discretion.
The Magic Moments program currently offers two (2) membership levels based upon the number of reservations made through the BookitGenie.com platform, each with different levels of discount on selected properties and / or selected options (10% resp.). Membership levels may vary and may be subject to change, at the sole discretion of BookitGenie.com.
BookitGenie.com reserves the right to revoke and cancel the Magic Moments membership of any individual in the event of abuse, such as violation of these terms & conditions and / or use of invalid credit cards. BookitGenie.com furthermore reserves the right to revoke and cancel the Magic Moments membership of any individual who engages in inappropriate behavior, such as violence, threat, harassment, discrimination, obscenity, or fraud in relation to BookitGenie.com (or its employees and agents) and / or the accommodation (or its employees and agents).
The Magic Moments rate cannot be combined or used with other discounts (unless approved by the accommodation or indicated otherwise). BookitGenie.com may, at its discretion, (partially) alter, limit, or modify the Magic Moments program structure or any other feature of the program (including but not limited to the (status of the) subject Magic Moments level(s)), for any reason, without prior notice.
The Magic Moments membership is linked to your account on BookitGenie.com and will not expire or otherwise terminate unless you terminate, close, delete, or otherwise revoke your account. Without notice to you, BookitGenie.com also reserves the right to “unregister” or otherwise disable an account that is inactive. An inactive account is defined as an account that has not made a reservation for more than five (5) years. In the event that your account is disabled, you will no longer be eligible for the Magic Moments benefits. You may reactivate your account by making a qualifying reservation using your BookitGenie.com account.
BookitGenie.com may display offers that are not directly sourced from “Accommodation Provider”s, but are facilitated by a BookitGenie.com partner company, such as another platform (Partner offer). Partner offers will be clearly displayed and distinguished from the regular offers directly sourced from “Accommodation Provider”s and have the following special conditions, unless mentioned otherwise on our Platform:
• Price policy: As displayed on our Platform.
• Pay in advance: You’ll pay securely with BookitGenie.com at the time of the booking.
• No modifications: Once your booking is complete, any changes to your personal or booking details won’t be possible. Requests can be made directly with the property but are not guaranteed.
• Can’t combine with other offers: Other promotions, incentives, and rewards are not eligible on the booking.
• No guest review: It’s not possible to leave a guest review on our Platform.
3. Privacy and Cookies
BookitGenie.com respects your privacy. Please take a look at our Privacy and Cookies for further information.
4. Guaranteed bookings, Excellent Service!
All our bookings are guaranteed from the moment you complete your booking. Unlike other platforms that falsely advertise free services we offer the most honest service to our Guests and Hoteliers with clear charges and thus the cheapest Prices on the net.
“Accommodation Provider”s can improve their ranking by paying a commission (Ranking Improvement). The use of the Ranking Improvement (by increasing the commission in return for a better position in the ranking) is at each “Accommodation Provider”’s discretion and may be used from time to time and product to product offered. The algorithm of the ranking will take an increase in commission into account when determining the Default Ranking. Preferred partners pay a higher commission in return for a better position in the ranking.
5. Credit Card or Bank Transfer
If applicable and available, certain “Accommodation Provider”s offer the opportunity for Stay Reservations to be paid (wholly or partly and as required under the payment policy of the “Accommodation Provider”) to the “Accommodation Provider” during the Stay Reservation process, by means of secure online payment (all to the extent offered and supported by your bank).
6. Prepayment, Cancellation, No-shows, and The Fine Print
By making a Stay Reservation with an “Accommodation Provider”, you accept and agree to the relevant cancellation and no-show policy of that “Accommodation Provider”, and to any additional (delivery) terms and conditions of the “Accommodation Provider” that may apply to your Stay (including the fine print of the “Accommodation Provider” made available on our Platform and the relevant house rules of the “Accommodation Provider”), including for services rendered and/or products offered by the “Accommodation Provider”. The relevant (delivery/purchase/use/carrier) terms and conditions of a “Accommodation Provider” can be obtained with the relevant “Accommodation Provider”. The general cancellation and no-show policy of each “Accommodation Provider” is made available on our Platform on the “Accommodation Provider” information pages, during the reservation procedure and in the confirmation email or ticket (if applicable). Note that certain rates, fees, or special offers are not eligible for cancellation, refund, or change such as the booking fee. Applicable city/tourist tax will not still be charged by the “Accommodation Provider” in the event of a no-show or charged cancellation unless indicated eitherwise. Check the (reservation) details of your product or service of choice thoroughly for any such conditions prior to making your reservation. Note that a Stay Reservation which requires down payment or (wholly or partly) prepayment may be cancelled (without a prior notice of default or warning) insofar the relevant (remaining) amount(s) cannot be collected in full on the relevant due or payment date in accordance with the relevant payment policy of the “Accommodation Provider” and the reservation. Cancellation and prepayment policies may vary per segment, product, or service of each Stay. Carefully read The Fine Print (below the Accommodation types or at the bottom of each “Accommodation Provider” page on our Platform) and important information in your reservation confirmation for additional policies as may be applied by the “Accommodation Provider” (e.g. in respect of age requirement, security deposit, non-cancellation/additional supplements for group bookings, extra beds/no free breakfast, pets/cards accepted). Late payment, wrong bank, debit or credit card details, invalid credit/debit cards, or insufficient funds are for your own risk and account, and you will not be entitled to any refund of any (non-refundable) prepaid amount unless the “Accommodation Provider” agrees or allows otherwise under its (pre)payment and cancellation policy.
If you want to review, adjust, or cancel your Stay Reservation, revert to the confirmation email and follow the instructions therein. Note that you may be charged for your cancellation in accordance with the “Accommodation Provider”’s cancellation, (pre)payment and no-show policy, or not be entitled to any repayment of any (pre)paid amount. We recommend that you read the cancellation, (pre)payment and no-show policy of the accommodation provider carefully prior to making your reservation, and remember to make further payments on time as may be required for the relevant reservation.
If you have a late or delayed arrival on the check-in date or only arrive the next day, make sure to (timely/promptly) communicate this with the “Accommodation Provider” so they know when to expect you to avoid cancellation of your Stay (Reservation) or charge of the no-show fee. Our customer service department can help you if needed with informing the “Accommodation Provider”. BookitGenie.com does not accept any liability or responsibility for the consequences of your delayed arrival or any cancellation or charged no-show fee by the “Accommodation Provider”.
7. (Further) Correspondence and Communication
By completing a Stay Reservation, you agree to receive (i) an email which we may send you shortly prior to your arrival date, giving you information on your destination and providing you with certain information and offers (including third-party offers to the extent that you have actively opted in for this information) relevant to your Stay (Reservation) and destination, (ii) an email after arrival to rate the (experience with your) “Accommodation Provider” and the Stay Service, and (iii) an email which we may send to you promptly after your stay inviting you to complete our guest review form. See our privacy and cookies policy for more information about how we may contact you.
BookitGenie.com disclaims any liability or responsibility for any communication by or with the “Accommodation Provider” on or through its platform. You cannot derive any rights from any request to, or communication with the “Accommodation Provider” or (any form of) acknowledgement of receipt of any communication or request. BookitGenie.com cannot guarantee that any request or communication will be (duly and timely) received/read by, complied with, executed, or accepted by the “Accommodation Provider”.
In order to duly complete and secure your Stay Reservation, you need to use your correct email address. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address, or inaccurate or wrong (mobile) phone number or credit card number.
Any claim or complaint against BookitGenie.com or in respect to the Stay Service must be promptly submitted, but in any event within 30 days after the scheduled day of consummation of the product or service (e.g. check out date). Any claim or complaint that is submitted after the 30 days period may be rejected, and the claimant will forfeit the right to any (damage or cost) compensation.
Due to the continuous update and adjustments of rates and availability, we strongly suggest to make screenshots when making a reservation to support your position (if needed).
We recommend notifying us first about any complaints by contacting our Customer Service. If this doesn’t resolve your complaint, you can upload your complaint through the European Commission’s ODR platform. Find the platform for online dispute resolution here: http://ec.europa.eu/odr.
8. Ranking, Preferred Program, Stars and Guest Reviews
We aim to display search results that are relevant to you by providing a personalized default ranking of “Accommodation Provider”s on our Platform. You can scroll through this default ranking, use filters, and sort by alternative ranking orders and thus have the ability to influence the presentation of search results to receive a ranking order based on other criteria. We use multiple algorithms to produce default ranking results, a process that’s constantly evolving.
BookitGenie.com has identified the following parameters to be most closely correlated with you finding a suitable “Accommodation Provider” and thus prioritizes these parameters in the algorithms (main parameters): Your personal search history, the rate of “click-through” from the search page to the hotel page (“CTR”), the number of bookings related to the number of visits to the “Accommodation Provider” page on the Platform (“Conversion”), gross (including cancellations) and net (excluding cancellations) bookings of a “Accommodation Provider”. Conversion and CTR may be affected by various (stand-alone) factors including review scores (both aggregate scores and components), availability, policies, (competitive) pricing, quality of content, and certain features of the “Accommodation Provider”. The commission percentage paid by the “Accommodation Provider” or other benefits to us (e.g. through commercial arrangements with the “Accommodation Provider” or strategic partners) may also impact the default ranking, as well as the “Accommodation Provider”’s record of on-time payment. The “Accommodation Provider” can also influence its ranking by participating in certain program, which may be updated from time to time, such as the Magic Moments program, deals, the Preferred Partner Program, and the Ranking Improvement (the latter two involve the “Accommodation Provider” paying us a higher commission).
Accommodations’ star ratings on BookitGenie.com are not determined by BookitGenie.com. Star ratings are either determined by properties themselves, or else by an independent third-party provider of (objective) star ratings. Deals are shown on the basis of the number of stars (low-to-high/high-to-low) that providers give to BookitGenie.com. Depending on (local) regulations, the star classifications are either assigned by an (independent) third party, e.g. an (official) hotel rating organization or based on the accommodation providers opinion of themselves, regardless of objective criteria. BookitGenie.com does not review nor impose formal obligations on star ratings. Overall, the star classification is a representation of how the accommodation compares to the legal requirements (if applicable) or, if not regulated, the sector or (customary) industry standards in terms of price, facilities, and available services (these requirements and standards vary between countries and organizations).
In order to make it easier for customers to find the right match to their travel preferences, BookitGenie.com may assign a quality rating, which is determined by BookitGenie.com and displayed as a yellow tile, to certain accommodations. In order to determine the comparable set, the quality rating is based on many (400+) features that can be divided over 5 major categories: (i) facilities/amenities/services offered by the accommodation on BookitGenie.com, (ii) property configuration such as unit size, number of rooms, and occupancy, (iii) number and quality of the photos uploaded by the accommodation, (iv) average guest review score as well as some subscores (e.g. cleanliness) because those are proven to be particularly helpful for customers in assessing the quality of certain accommodations, and (v) anonymized and aggregated historical booking data (e.g. to assess the star rating of booked accommodations). We use these multiple features to derive statistical patterns. Based on these inputs, a machine-learning-based analysis is conducted which results in a quality rating (between 1–5, displayed by using 1–5 yellow tiles next to the name of the property) being automatically calculated and awarded to the accommodation.
Only customers who have stayed at the Accommodation will be invited by BookitGenie.com to comment on their stay at the relevant accommodations and to provide a score for certain aspects of their stay or may receive a rating request during their stay. The completed guest review (including submitted rating during your stay) may be (a) uploaded onto the relevant “Accommodation Provider”’s information page on our Platform for the sole purpose of informing (future) customers of your opinion of the service (level) and quality of the “Accommodation Provider”, and (b) (wholly or partly) used and placed by BookitGenie.com at its sole discretion (e.g. for marketing, promotion, or improvement of our services) on our Platform or such social media platforms, newsletters, special promotions, apps, or other channels owned, hosted, used, or controlled by BookitGenie.com and our business partners. In order to offer and maintain recent (and therefore relevant) reviews, reviews can only be submitted within a limited period of time (1months) after a stay, and each review will only be available for a limited period of time (up to 24 months) after posting. The default ranking of the reviews is by date of submission relative to a few additional criteria (such as language, reviews with comments), whereas a review of a customer who [always] submits comprehensive and detailed reviews (aka “Property Scout”) may be ranked on top. You have the option to choose various forms of rankings and filters (e.g. by audience, date, language, score). BookitGenie.com does allow the “Accommodation Provider” to respond to a review. We reserve the right to adjust, refuse, or remove reviews at our sole discretion insofar as it violates our review policy. BookitGenie.com does not compensate or otherwise reward customers for completing a review. The guest review form should be regarded as a survey and does not include any (further commercial) offers, invitations, or incentives whatsoever. BookitGenie.com undertakes its best efforts to monitor and remove reviews that include obscenities, mentions of an individual’s name, or references to stolen goods.
BookitGenie.com will not accept reviews which include:
• Profanity, sexually explicit, hate speech, discriminatory, threats, violence
• Mention of full names, personal attack towards the staff
• Promoting illegal activities (e.g. drugs, prostitution)
• Sites, emails, and addresses, phone numbers, cc details
• Clients that have been reported from Accommodation owners for bad behaviour
• Politically sensitive comments
BookitGenie.com and the “Accommodation Provider” are each entitled to terminate their relationship for whatever reason (including in the event of breach of contract or (filing for) bankruptcy) with due observance of the relevant notice period as agreed between both parties.
BookitGenie.com has the right to remove a review if the review has been found not represent the reality if a BookitGenie.com arbitration has taken place and Guest failed to prove his writings and there was no prior incident as such with the Property. BookitGenie.com unlike other platforms will not become a platform to be used as means for blackmailing and will not tolerate such behaviors that ultimately affect the quality of service provided to other guests as well.
In the even of a certain amount of reviews that show a low level of service and accommodation provided by the Accommodation Provider. BookitGenie.com has the right to visit at any moment the property and perform a full check to confirm the complaints and take necessary steps to protect it’s guests offering as such the excellent service we are committed to offer..
BookitGenie.com’s review system is only a method to inform potential guests for the level of service they received compare to the one advertised from the accommodation provider as well as suggestions for improvement.
All “Accommodation providers” in exchange for the above service are committed to offer the lowest price through from all OTA’S on BookitGenie.com platform.
Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we will only be liable for direct damages actually suffered, paid, or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the Stay Reservation confirmation email (whether for one event or series of connected events).
However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents, or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents will be liable for (i) any punitive, special, indirect, or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability, and ratings) of the “Accommodation Provider” as made available on our Platform, (iii) the services rendered or the products offered by the “Accommodation Provider” or other business partners, (iv) any (direct, indirect, consequential, or punitive) damages, losses, or costs suffered, incurred, or paid by you, pursuant to, arising out of or in connection with the use, inability to use, or delay of our Platform, or (v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential, or punitive) damages, losses, or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the “Accommodation Provider” or any of our other business partners (including any of their employees, directors, officers, agents, representatives, subcontractors, or affiliated companies) whose products or service are (directly or indirectly) made available, offered, or promoted on or through the Platform, including any (partial) cancellation, overbooking, strike, force majeure, or any other event beyond our control.
BookitGenie.com is not responsible (and disclaims any liability) for the use, validity, quality, suitability, fitness, and due disclosure of the Stay and makes no representations, warranties, or conditions of any kind in this respect, whether implied, statutory or otherwise, including any implied warranties of merchantability, title, non-infringement, or fitness for a particular purpose. You acknowledge and agree that the relevant “Accommodation Provider” is solely responsible and assumes all responsibility and liability in respect of the Stay (including any warranties and representations made by the “Accommodation Provider”). BookitGenie.com is not a (re)seller of the Stay. Complaints or claims in respect of the Stay (including related to the offered (special/promotion) price, policy or specific requests made by Customers) are to be dealt with by the “Accommodation Provider”. BookitGenie.com is not responsible for and disclaims any liability in respect of such complaints, claims, and (product) liabilities.
Whether or not the “Accommodation Provider” has charged you for your Stay, or if we are facilitating the payment of the (Stay) price or fee, you agree and acknowledge that the “Accommodation Provider” is at all times responsible for the collection, withholding, remittance, and payment of the applicable taxes due on the total amount of the (Stay) price or fee to the relevant tax authorities. BookitGenie.com is not liable or responsible for the remittance, collection, withholding, or payment of the relevant taxes due on the (Stay) price or fee to the relevant tax authorities. BookitGenie.com does not act as the merchant of record for any product or service made available on the Platform.
By uploading photos/images onto our system (for instance in addition to a review) you certify, warrant and agree that you own the copyright to the photos/images and that you agree that BookitGenie.com may use the uploaded photos/images on its (mobile) website and app, and in (online/offline) promotional materials and publications and as BookitGenie.com at its discretion sees fit. You are granting BookitGenie.com a non-exclusive, worldwide, irrevocable, unconditional, perpetual right and license to use, reproduce, display, have reproduced, distribute, sublicense, communicate and make available the photos/images as BookitGenie.com at its discretion sees fit. By uploading these photos/images the person uploading the picture(s) accepts full legal and moral responsibility of any and all legal claims that are made by any third parties (including, but not limited to, property owners) due to BookitGenie.com publishing and using these photos/images. BookitGenie.com does not own or endorse the photos/images that are uploaded. The truthfulness, validity and right to use of all photos/images is assumed by the person who uploaded the photo, and is not the responsibility of BookitGenie.com. BookitGenie.com disclaims all responsibility and liability for the pictures posted. The person who uploaded the photo warrants that the photos/images shall not contain any viruses, Trojan horses or infected files and shall not contain any pornographic, illegal, obscene, insulting, objectionable or inappropriate material and does not infringe any third party (intellectual property right, copyright or privacy) rights. Any photo/image that does not meet the aforesaid criteria will not be posted and/or can be removed/deleted by BookitGenie.com at any time and without prior notice.
10. Intellectual Property Rights
Unless stated otherwise, the software required for our services or available at or used by our Platform and the intellectual property rights (including the copyrights) of the contents and information of and material on our Platform are owned by BookitGenie.com B.V., its “Accommodation Provider”s or providers.
BookitGenie.com exclusively retains ownership of all rights, title and interest in and to (all intellectual property rights of) (the look and feel (including infrastructure) of) the Platform on which the service is made available (including the guest reviews and translated content) and you are not entitled to copy, scrape, (hyper-/deep)link to, publish, promote, market, integrate, utilize, combine or otherwise use the content (including any translations thereof and the guest reviews) or our brand without our express written permission. To the extent that you would (wholly or partly) use or combine our (translated) content (including guest reviews) or would otherwise own any intellectual property rights in the Platform or any (translated) content or guest reviews, you hereby assign, transfer and set over all such intellectual property rights to BookitGenie.com. Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).
11. Applicable law, jurisdiction & dispute resolution
These terms and conditions and the provision of our services shall be governed by and construed in accordance with Belize law. Notwithstanding the foregoing choice of law, a natural person using any of our services for a purpose which can be regarded as being outside their trade or profession (hereafter also referred to as “consumer”) can rely on the mandatory provisions of the law of the country where they have their habitual residence (i.e. provisions that, in accordance with the choice-of-law rules of the said country, must apply regardless of this choice-of-law clause; hereafter: “Mandatory Provisions”). Any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Belize City, the Belize. Notwithstanding the foregoing jurisdiction clause, a consumer may also bring proceedings in respect of enforcement of relevant applicable Mandatory Provisions in the courts of the country in which they are domiciled, and proceedings against a consumer may be brought only in the courts of the country in which they are domiciled. For consumers (in the European Economic Area): We advise you to first notify us of any complaints by contacting our Customer Service. If this does not resolve your complaint, you can upload your complaint via the European Commission’s ODR platform. This platform for online dispute resolution can be found here: http://ec.europa.eu/odr.
The original UK English version of these Terms and Conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the UK English version and any other language version of these terms and conditions, the UK English language version to the extent permitted by law shall apply, prevail and be conclusive. The UK English version is available on our Platform (by selecting “English (UK)” language) or shall be sent to you upon your written request.
If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.
12. About BookitGenie.com and the support companies
The Stay Service is rendered by BookitGenie.com B.V., which is a private limited liability company, incorporated under the laws of the Belize and having its offices at Blake Building,Hutson and Eyre Streets,Belize City,Belize and registered with the trade register of the Chamber of Commerce in Belize under registration number 161033.
BookitGenie.com has its headquarters in Belize City, the Belize and is supported by various affiliated group companies (the “support companies”) throughout the world. The support companies only provide an internal supporting role to and for the benefit of BookitGenie.com. Certain designated support companies render limited customer care support services (only by telephone). The support companies do not have any Platform (and do not in any way control, manage, maintain, or host the Platform). The support companies do not have any power or authority to render the Stay Service, to represent BookitGenie.com, or to enter into any contract in the name of, for or on behalf of BookitGenie.com. You do not have a (legal or contractual) relationship with the support companies. The support companies do not operate and are not authorized to act as any form of process or service agent of BookitGenie.com. BookitGenie.com does not accept nor assume any domicile at any place, location, or office in the world (also not at the office of its support companies), other than its registered office in Belize City.